MSI Headphone Jack Not Working (Causes, Fixes)

Jul 26, 2022

1. Reconnect The Headphone

Ensure that you’ve inserted the headphone plug into the laptop jack properly, and it is firmly seated in place.
Also, check again to see if you’ve inserted the plug into the correct jack.
Headphone plugs and jacks are both color-coded as green.
Your headphone jack might have a headphone icon next to it instead.

2. Check The Volume

Although it might sound a bit silly, you might have gotten distracted and forgotten to unmute the headphones.
It has happened to all of us at one time or another!
Simply click on the sound icon at the bottom right corner of the screen and move the slider to the right until the sound reaches an audible level.
Also, if you’re using a specific app or game that has sound controls, you will need to unmute and turn up the sound from there as well.

3. Ensure Your Headphones Work

Before moving on to more software-based fixes, you need to ensure the headphones aren’t faulty.
You should unplug the headphones from the laptop and plug them into another device.
If they work fine with the other device, the headphones are not at fault.
You can also plug a different pair of headphones into your laptop’s jack.
If the second headphone doesn’t work either, move on to the next fix.

4. Clean The Headphone Jack

The headphone jack can get clogged up with dirt or lint over time, and cleaning it might help with the connection issue.
Power off your laptop and get a cotton swab.
Remove some of the cotton from the swab until it can fit inside the headphone jack.
You can also put a small cotton ball on the end of a toothpick.
Dampen the swab with a drop of cleaning alcohol.
Gently clean out the port and wait for a couple of minutes for it to dry out before plugging in the headphone again.
Another good option is to use canned air to clean and dislodge any particles that might be interfering with the connection.

5. Ensure The Headphone Is Enabled

Hit the Windows + I button on the keyboard to open up the Settings app.
Click on System and then select Sound from the left menu bar.
Click on Manage Sound device under the Output heading.
If you see the name of your headphones under the Output Devices marked as Disabled, click on it and hit the Enable button.